Customer Care

Our knowledgeable customer care representatives are committed to making your online enrollment easy and answering any account-related questions that you may have.

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Contact Us


    By Phone: 1-877-455-4674 Monday through Friday from 8am to 5pm CST
    By Fax: 1-877-619-0161
    By Email: service@pennywisepower.com
    By Mail:   P.O. Box 2229
Houston, TX 77252-2229

 

 

IN CASE OF POWER OUTAGES


To report a power outage, please call your local Transmission and Distribution Services (TDSP) provider at their 24-hour number:

    CenterPoint Energy: 1-800-332-7143
    Oncor Electric Delivery: 1-888-313-4747
    Texas New Mexico Power: 1-888-866-7456
    AEP: 1-866-223-8508

 

 

Plan Information


    Find: Electricity Prices and Plans Available in Your Area
    Find: Historical Pricing for Our Variable Price Plan
    Find: Energy Saving Tips
    Find: TDSP Delivery Charges
    Find: Small Business Offers